LifeLock identity theft protection is not available in all countries. The Norton and LifeLock Brands are part of NortonLifeLock Inc. Need more help?įix incorrect subscription days displayed in your Norton productĮrror: "Enrollment Temporarily Unavailable" See /virus-protection-promise for complete details. The refund does not apply to any damages incurred as a result of viruses. Any refund will be net of any discounts or refunds received and less any shipping, handling and applicable taxes, except in certain states and countries where shipping, handling and taxes are refundable. If you have a bundle (a qualifying subscription from Norton purchased with either another offering from Norton, or a third party offering), your refund will be limited to the Manufacturer's Suggested Retail Price of only your qualifying subscription for the current term, not to exceed the total bundled price paid. If a Norton expert is unable to remove the virus from your device, then you may receive a refund based on the actual price paid for the current term of your qualifying subscription. * Virus Protection Promise: To be eligible, you must have a qualifying subscription that is automatically renewing.
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Windows XP, Windows Vista, and Windows 7 SP0 devices with Norton security software have more protection against malware than an unprotected system would.Ĭontact Member Services & Support for assistance on helping you resolve this issue. We will no longer support automatically filling in forms or saving passwords from the browser.
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You will still be able to access your stored passwords through the main service interface or Norton Password Manager website. Your Norton security software will no longer receive the new product updates that the customers on supported versions of Windows (Windows 11, Windows 10, Windows 8, and Windows 7 SP1) will receive.ĭue to Microsoft, Google, and Mozilla no longer providing browser support for Windows XP, Windows Vista, and Windows 7 SP0, we no longer support the Norton Password Manager browser plug-in. What services will stop or change in Maintenance Mode? You will continue to enjoy the Virus Protection Promise *, if applicable. Your Norton security software will continue to receive vulnerability updates and compatibility fixes. Your Norton security software will continue to receive the latest malware definitions by LiveUpdate. What services will continue in Maintenance Mode? Maintenance Mode means that the Norton security software installed on Windows XP, Windows Vista, and Windows 7 SP0 will continue to receive certain services, like malware definition updates, but that certain other services, like new product capabilities, will no longer be provided. It becomes progressively more difficult for software developers like us to provide new feature enhancements to unsupported operating systems. Unsupported versions of Windows no longer receive software updates from Microsoft that improve Windows stability and security. Microsoft stopped supporting Windows XP in 2014, Windows Vista in April 2017, and Windows 7 SP0 in January 2020. Why are Windows XP, Windows Vista, and Windows 7 SP0 being moved to Maintenance Mode? This article provides more information on how this decision potentially impacts you. We have moved Windows XP, Windows Vista and Windows 7 SP0 (Service Pack 0) versions of our security software into Maintenance Mode. Maintenance Mode for Windows XP, Windows Vista, and Windows 7 SP0 for Norton security software
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